ICELL8 cx system and software notices
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The issues below are known problems that might be experienced or seen with the ICELL8 cx Single-Cell System or in CELLSTUDIO or CellSelect v2.0 softwares. If you would like to receive email notifications in the future when this page is updated, please fill out the form on the left sidebar*.
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ICELL8 cx CELLSTUDIO v2.0 Software
Bug: loss of data if using 'All three' filter configuration for imaging
Problem description
Some CELLSTUDIO Software installations include an invalid imaging filter configuration option, 'All three'. If your install is affected by this:
- The option will display under the Advanced tab > [Manage filter configurations...].
- While running a chip through an application workflow, ‘All three' may display in the "Optical configuration" drop-down menu in the Select dye configuration window.
Impact
If this option is selected during the imaging stage, the resulting image files become unreadable by CellSelect Software, causing a loss of data from the chip run.
Fix
In CELLSTUDIO Software:
- Navigate to the Advanced tab and click the [Manage filter configurations...] button under the Filter configurations section.
- In the Filter configuration editor window (Figure 1), check the drop-down menu box at the top.
Figure 1. Advanced tab > [Manage filter configurations...] > Filter configuration editor window. The 'All three' option is displaying in the drop-down menu.
With the 'All three' option selected in the Filter configuration editor drop-down menu, click the [Delete] button (Figure 2).
Figure 2. 'All three' selected in the menu; click the [Delete] button to remove it.
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