Services & Support
Our dedicated technical support team consists of Ph.D.-level scientists with a wealth of hands-on research experience in both basic and applied research to help you achieve your objectives. Get pre-sales assistance for product selection, or discuss product protocols and applications, post-sales interpretation of data, and resolution of technical issues. We can assist you with Takara-, Clontech-, and Cellartis-brand products (including products formerly sold by Rubicon Genomics and WaferGen Bio-Systems).
|Hours||Monday through Friday (excluding major holidays)
7:00 am–5:00 pm PST
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Inquiries concerning product pricing, availability, billing, shipping and handling, etc., should be addressed to our Customer Service department at ordersUS@takarabio.com.
Takara Bio USA, Inc.
United States/Canada: +1.800.662.2566 • Asia Pacific: +1.650.919.7300 • Europe: +33.(0)1.3904.6880 • Japan: +81.(0)77.565.6999
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