Shipping & delivery

Takara Bio affiliates and distributors aim to have your products delivered promptly. Shipment methods and packaging may vary by region, so please check with your local affiliate or distributor for more details.

Products will be shipped on the same day an order is received if the items are in stock and the order is processed before 2:00 pm Pacific Time. However, items that require shipment on blue ice/dry ice are not shipped on Fridays. Additional information about shipment packaging is included below.

For more information:

Email: ordersUS@takarabio.com
Phone: 800.662.2566
Fax: 800.424.1350

Shipment packaging

Dry ice	Blue ice

Items requiring shipment at –20°C or 4°C are packaged in styrofoam containers with dry ice or blue ice, respectively. Buffer material may be added to the container to prevent direct contact between blue ice and items not prepackaged in a box (e.g., bottles), to avoid freezing of the items.

Multiple-temperature shipments

Items requiring shipment at multiple temperatures are packaged in separate containers which may be combined in a single outer box. In the above images, items requiring shipment on blue ice and dry ice are packaged in separate styrofoam containers and combined in an outer box with an item that can be shipped at room temperature (plastic bag). Biodegradable packing peanuts that dissolve in water and leave no toxic waste are used to immobilize the room temperature item before the outer box is sealed.

Cell line products

Cell line products are typically provided in small vials, which are packaged in red plastic bags prior to shipment so that recipients can easily locate the product in the shipping container when it arrives.